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Terms & Conditions

Terms of Use

By accepting these Terms and Conditions, I am in agreement that I have completed 18 years of age as on date of this agreement and that I have fully read and understood the Terms and Conditions as set forth in this agreement, without any impairment in judgment resulting from (but not limited to) mental illness, mental handicap, intoxication, medication, or any other health or other problem that could impair judgment. eSwasthyaSeva offer products through the website from any responsibility or liability whatsoever, for any medical, legal or financial events or outcomes related to website. I also understand and use the website accepting that it is being provided on an as is basis. The website is not intended to be used to:

1. Treat a medical emergency or medical condition.

2. Advise or resolve legal, medical or financial issues outside the scope of what has been agreed or provided.

For any medical emergency, I would immediately contact the emergency number in your country.

Information or advice provided on the Site by professionals should be used merely as a guide rather than a definitive recommendation to adopt any specific action or treatment. Nothing transmitted to or from this Site constitutes the establishment of a doctor-patient relationship between you and any professional providing information or advice through the site. The site is not intended to diagnose a medical condition

I understand and agree that eSwasthyaSeva does not regularly review the posts on the Site (excluding, however, eSwasthyaSeva right to access accounts to ensure that the system is working and/or in the case of any technical dysfunction) and the views expressed therein are those of the posters and do not necessarily reflect those of eSwasthyaSeva, its owners, managers, directors, employees, agents, partners, advertisers or affiliates. eSwasthyaSeva assumes no responsibility for the posts or the information contained therein, nor does it make any claims, promises or guarantees about the accuracy, suitability or completeness of any of the information on the Site or in the posts. All advice and/or information obtained directly or indirectly from the Site are provided at my own risk.

For all consultations including medical consultations in particular, before acting on any of the advice offered in/through the site, I should confirm that such action is applicable and suitable to me, by referring to my own medical practitioner or by obtaining a second and third opinion of other medical practitioners. The limitations associated with consultations or other services exclusive of physical examination, in person legal advice or onsite and extensive investigations are hereby accepted and agreed to by me. I further absolve from all liability, eSwasthyaSeva and its owners, managers, directors, employees, agents, partners, advertisers and/ or affiliates from any legal responsibility for any incorrect or misleading information provided by any professional or contained within the Site.

eSwasthyaSeva may, without giving notice, delete any account or information contained on the Site for any reason whatsoever.

The information on this Website (including but not limited to live chat, emails, phone support) is provided for general informational purposes only and SHOULD NOT be relied upon as a substitute for sound professional medical advice, evaluation or care from your physician or other qualified healthcare provider. Nothing on this Website should be used for treating or diagnosing a medical or health condition or for replacing any relationship with your physician or other qualified healthcare provider. The health information furnished on this Website and the interactive responses (if any) furnished by or through, this Website are not intended to or implied to be professional medical advice. I shall consult other sources and confirm the information contained within this Website. This shall include consulting my own physician regarding the applicability of any opinions or recommendations with respect to your symptoms or medical condition. For medical concerns, including decisions about medications and other treatments, I shall always consult my physician or other, qualified healthcare professional. In serious cases, I shall seek immediate assistance from emergency personnel. If I suspect that I have a medical problem or condition, I shall contact a physician or other qualified healthcare provider immediately. I SHALL NEVER DISREGARD MEDICAL ADVICE OR DELAY IN SEEKING IT BECAUSE OF SOMETHING I HAVE READ ON THIS WEBSITE (including but not limited to live chat, emails, phone support). No medications, diet supplements or treatments as may be described on this Website shall be taken or begun without first consulting my physician or other healthcare provider.

I understand/ agree that eSwasthyaSeva makes no claim that the contents of the Site, such as text, graphics, images and information obtained from service providers and any other material contained on the Site (the "Content") is appropriate or may be downloaded in a particular jurisdiction. Access to the Site and Content may not be legal by certain persons or in certain states or countries. If you access the Site from outside India, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction. Provisions relating to the liability of eSwasthyaSeva and its licensors, user submissions, Indemnity, Jurisdiction, and Complete Agreement, survive the expiration or termination of these Terms and Use for any reason whatsoever.

The Content is for informational purposes only. The Content is not intended to be a substitute for face-to-face professional advice, diagnosis, or treatment. The user shall always seek the advice of an attorney, physician financial professional or such other professional within the users jurisdiction with any questions regarding a legal, medical or financial condition. Never disregard professional legal, medical or financial advice or delay in seeking it because of information provided by a professional through the Site. If you think you may have a medical emergency, call your doctor or emergency services immediately. eSwasthyaSeva does not recommend or endorse any specific tests, products, procedures, opinions, or other information that may be mentioned on the Site. Reliance on any information provided by any professional through the Site, eSwasthyaSeva employees, others appearing on the Site at the invitation of eSwasthyaSeva , or other visitors to the Site is solely at the users own risk.

The user agrees that the user will not use the Site to post any advertisement or other commercial message. The user further agrees that it will not post or attempt to post any content whatsoever on the website of eSwasthyaSeva, which to the knowledge of the user is knowingly false, defamatory, inaccurate, abusive, harassing, obscene, sexually oriented or threatening message or material irrespective of whether the same is defamatory or illegally invasive of another person's privacy. If any complaint is received against a user to this effect, then upon receiving such complaint eSwasthyaSeva will delete any inappropriate posts as quickly as possible; however, the submissions are generally posted in real-time and are not reviewed by eSwasthyaSeva before they are posted to the Site.

The user agrees and affirms that the Content (excluding all correspondence between the user and professional through the messaging system, including any and all attachments) (Copyright Content) is protected by copyright under Central and State laws of the republic of India, and foreign laws as applicable. Title to the Copyright Content remains with eSwasthyaSeva or its licensors. Any use of the Copyright Content not expressly permitted by these Terms and Conditions is a breach of the Terms and Conditions and may violate copyright, trademark, and other laws. Inquiries or applications for permission to copy any Copyright Content otherwise than is permitted by these Terms and Conditions should be directed to info@eSwasthyaSeva.com. Content and features on the Site, including these Terms and Conditions are subject to change or termination without notice in the editorial discretion of eSwasthyaSeva . All rights not expressly granted herein are reserved to eSwasthyaSeva and its licensors. If the user violates any of these Terms and Conditions, then the user permission to use the Copyright Content automatically terminates and the user must immediately destroy any copies that the user has of any portion of the Copyright Content, lest the user shall be liable for infringement of copyright.

The user agrees that the user shall use the Site on his/ her own free will and shall not be guided in any manner including by way of any promotional emails, phone calls and advertisements from eSwasthyaSeva and its affiliates and partners. The use of the Site and the Content is therefore entirely at the users own risk. When using the Site, information will be transmitted over a medium which, in many cases, is beyond the control and jurisdiction of eSwasthyaSeva and its suppliers. Accordingly, eSwasthyaSeva assumes no responsibility or liability what so ever for or relating to the delay or failure of delivery of data, interruption or corruption of any data or other information transmitted in connection with use of the Site. The Site and the Content are provided on an "as is" basis. eSwasthyaSeva , its licensors, and its suppliers, to the fullest extent permitted by law, disclaim all warranties, either express or implied, statutory or otherwise, including but not limited to the implied warranties of merchantability, non-infringement of third parties' rights, and fitness for particular purpose. Specifically, eSwasthyaSeva , its licensors, and its suppliers make no representations, warranties or guarantees about the following:

1. The accuracy, reliability, completeness, correctness, authenticity or timeliness of the Content, software, text, graphics, links, or communications provided to the user on or through the use of the Site.

2. The compliance by eSwasthyaSeva, with government laws, rules, regulations and notifications in force in any country, or the laws of any jurisdiction with regard to the ability to use the Site or requiring disclosure of information contained on the Site.

The user agrees that, to the fullest extent permitted by law, neither eSwasthyaSeva , its licensors, its suppliers, nor any third parties mentioned on the Site shall, in any event whatsoever, be liable for any damages (including, without limitation, incidental and consequential damages, personal injury/wrongful death, lost profits, or damages resulting from lost data or business interruption, including any computer virus) resulting from the use or inability to use, by the user, of the Site or the Content, whether based on warranty, contract, tort, or any other legal theory, and whether or not eSwasthyaSeva is advised of the possibility of such damages.

eSwasthyaSeva does not endorse any professional and does not intend to be a source of advertising, solicitation or legal advice on the behalf of any professional. To the fullest extent permitted by law, eSwasthyaSeva is not responsible for the content of linked third-party sites, sites framed within the Site, or third-party advertisements, and does not make any representations regarding their legality, content or accuracy. The user by the user of third-party websites is at the users own risk and subject to the terms and conditions of use for such sites. eSwasthyaSeva does not endorse any product advertised on the Site.

eSwasthyaSeva.com shall not be liable under any theory of indemnity. In no event shall eSwasthyaSeva be liable for any damages. All other damages, direct or indirect, special, incidental, consequential or punitive are hereby waived by the user to the fullest extent permitted by law, even if eSwasthyaSeva.com has been advised of the possibility of such damages. The eSwasthyaSeva expressly disclaims and DOES NOT WARRANT that the functioning of this Website will be uninterrupted or error free or that they are correct; that any errors will be corrected; that any information on this Website is complete, accurate (although the Medical Center strives for accuracy), or timely (or will be updated); and that this Website, or the server that makes it available, is or will be free of viruses or other harmful components. The user is solely responsible for any damage to your computer system or loss of data that results from downloading any material from this Website.


The user agrees that the user is solely responsible for anything posted by him/ her on the Site. The user further agrees to defend, indemnify, compensate and hold eSwasthyaSeva, its officers, directors, employees, agents, licensors, and suppliers, harmless from and against all claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, the user�s violation of these Terms and Conditions or any claims based upon the users posts/submissions on the Site. The user also consents to abide by the spam policies and undertakes l not to forward unsolicited mails using the "Refer a Friend" feature from eSwasthyaSeva server to any of the users contacts without their prior consent. Failure to do so may result in cancellation of the users account with eSwasthyaSeva.

The user also agrees and states that he/she has understand that the professionals that participate in the site may or may not be affiliated with, employed by or agents of eSwasthyaSeva and that eSwasthyaSeva makes no representations as to the qualifications of any of the physicians who participate in the network. Any listing, name, content, material of any professional or firm found on this site does not constitute any endorsement or recommendations. When deciding to take advice and/or hire any professional or firm, the user shall conduct a prior independent research as to the accuracy of the credentials expressed in the Content.

The client agrees to pay an annual membership fee if applicable and the necessary consultation fee, pursuant to the schedule of memberships and fees set forth on the eSwasthyaSeva. eSwasthyaSeva reserves the right to modify its pricing structure at any time and implement the new price structure at any time prior to billing the client for his or her initial payment or for future payments that are due pursuant to this agreement.

The calendar as seen on the eSwasthyaSeva is based on Indian Standard Time (I.S.T.). If a Client is outside of the IST time zone, it is that Client responsibility, at the time of scheduling and at the time of attendance of their consultation, to accommodate for this difference.

These Terms and Conditions are governed by the internal substantive Indian laws of the land, without respect to its conflict of laws principles. If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect. No waiver of any of these Terms and Conditions at any one point of time shall be deemed as a further or continuing waiver of such term or condition or any other term or condition a subsequent occasion.

These Terms and Conditions constitute the entire agreement between the parties and supersede all other agreements relating to this subject matter, and set out the complete legal relationship between eSwasthyaSeva and the user arising from or connected with this subject matter. For the voidance of doubt, in the case of any conflict between these Terms and Conditions, and any other agreement, these Terms and Conditions will prevail over all or any of them.

eSwasthyaSeva reserves the right to place any third party advertisements on the Site at any time and without notice or consent of the user or without attracting any liability in this regard.

The contents on the portal are provided by eSwasthyaSeva for use by the online users as a quick reference of information about doctors, hospitals and other healthcare services providers. The listing of the doctors, hospitals and other healthcare services providers on the portal is not intended as a tool for verifying the credentials, qualifications, or abilities of any person or organization. Inclusion in the Directory Listing does not imply recommendation or endorsement nor does omission in the Directory Listing imply eSwasthyaSeva disapproval.

Any information provided by eSwasthyaSeva employees including the doctors on helpline ( Phone, Live Chat and Email) will be provided to general public to make a more informed decision. eSwasthyaSeva will not be responsible or liable in any manner whatsoever for any damages or any loss (including that of health, life, limb or livelihood) of any kind because of following the advice or instruction given by eSwasthyaSeva employees, associates, contractors and online users.

The user is prohibited from republishing, selling, duplicating, or "scraping" for commercial or any other purpose whatsoever, the Directory Listing or any of the data or other information contained in the site, in whole or in part, in any medium whatsoever, and all such information and content posted on the site either by eSwasthyaSeva or any user or anyone else authorized by eSwasthyaSeva to this extension, shall form exclusive property of eSwasthyaSeva.

eSwasthyaSeva may provide notice to you- the Consumer, by e-mail to the e-mail address provided by you during registration, by a general notice on the eSwasthyaSeva Web site, or by written communication delivered by mail or express courier to your address on record in the eSwasthyaSeva account information.

To the extent permitted by law, all legal claims if any, arising in connection with the use by the user of the Site and any of its Content, shall be brought within 6 months from the date of occurrence of the event giving rise to such action.

This Agreement shall be governed by and shall be construed in accordance with the laws of the Republic of India and any dispute shall exclusively be subject to the jurisdiction of the appropriate Courts situated at Ghaziabad, India.